Privacy Policy

Last updated: April 16, 2026

4-BIS Solutions HVAC & Home Maintenance ("4-BIS Solutions," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at 4bissolutions.com or contact us to request services.

1. Information We Collect

We may collect the following types of information:

• Contact information — your name and phone number when you submit our contact or estimate request form.
• Service details — the type of service you are requesting and any description of your issue or project.
• Usage data — standard web server logs, including IP address, browser type, pages visited, and referring URL. This data is collected automatically and is not linked to personal identifiers.

We do not collect payment card numbers, Social Security numbers, or other sensitive financial data through this website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries.
• Schedule and confirm service appointments.
• Communicate with you about your service, including follow-up questions and updates.
• Improve and maintain our website.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Disclosure of Your Information

We may share your information only in the following limited circumstances:

• Service providers — third-party vendors we use to operate our website or communicate with you (e.g., email or SMS delivery services). These vendors are contractually obligated to keep your information confidential.
• Legal requirements — if required by law, regulation, court order, or government authority.
• Business transfers — in connection with a merger, acquisition, or sale of business assets, where your information may be transferred to a successor entity.

4. Data Retention

We retain your contact and service request information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. You may request deletion of your personal information at any time by contacting us at the number below.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and collect aggregate usage statistics. We do not use cookies to track you across third-party websites. You may disable cookies in your browser settings; however, some features of the site may not function correctly as a result.

6. Third-Party Links

Our website contains links to third-party websites such as Google, Facebook, and review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

8. California Residents — Your Rights (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

• Know what personal information we collect about you.
• Request that we delete your personal information.
• Opt out of the sale of your personal information. (We do not sell personal information.)
• Not be discriminated against for exercising your rights.

To exercise any of these rights, contact us by phone at 573-823-8613.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: