Terms of Service

Last updated: March 2, 2026

These Terms of Service ("Terms") govern your use of the website located at 4bissolutions.com and any services provided by 4-BIS Solutions HVAC & Home Maintenance ("4-BIS Solutions," "we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website or contacting us for services, you confirm that you are at least 18 years of age and have the legal authority to enter into these Terms. If you are using our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Services Provided

4-BIS Solutions provides HVAC repair, HVAC installation and replacement, mini split system installation, emergency HVAC service, water heater installation, and general home maintenance services in Columbia, Missouri and the surrounding Boone County area.

• All service estimates are provided free of charge and are non-binding unless a written agreement is signed.
• Actual costs may vary based on parts availability, job site conditions, or scope changes discovered during service.
• We reserve the right to decline any service request at our discretion.

3. Estimates and Pricing

Estimates provided via our website, phone, or email are good-faith approximations based on the information available at the time. Final pricing is confirmed on-site before work begins. You will not be charged for any work without your explicit approval of the final quote.

4. Payment Terms

Payment is due upon completion of services unless a prior arrangement has been made in writing. We accept cash, check, and major credit cards. Unpaid balances may be subject to a late fee of 1.5% per month. In the event of non-payment, we reserve the right to pursue all available legal remedies including collections.

5. Warranties and Workmanship

We stand behind our work. Labor performed by 4-BIS Solutions is warranted against defects in workmanship for a period of 90 days from the date of service completion, unless otherwise stated in writing.

• Parts and equipment warranties are governed by the respective manufacturer's warranty terms.
• Warranty claims must be reported to us within the warranty period by contacting us at 573-823-8613.
• Warranties are void if equipment is modified, misused, or serviced by an unauthorized party after our work is completed.

6. Access to Property

By scheduling a service appointment, you grant 4-BIS Solutions and its technicians reasonable access to your property to perform the requested work. You agree to ensure a safe working environment, including providing access to utilities and equipment areas as needed.

7. Limitation of Liability

To the fullest extent permitted by applicable law, 4-BIS Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to our services or your use of this website. Our total liability for any claim related to a service shall not exceed the amount paid by you for that specific service.

We are not responsible for pre-existing conditions, hidden defects, or damage caused by normal wear and tear, acts of nature, or third-party interference discovered during or after service.

8. Website Use

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable federal, state, or local laws or regulations.
• Submit false, misleading, or fraudulent service requests.
• Attempt to gain unauthorized access to any portion of the website or its related systems.
• Use automated tools to scrape, crawl, or extract content from the website without written permission.

9. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of 4-BIS Solutions or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written consent.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

11. Cancellations and Rescheduling

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule a scheduled appointment. Repeated last-minute cancellations may result in a service fee or refusal of future scheduling at our discretion.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Boone County, Missouri.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us: